Last updated: April 19, 2022.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, etc.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect specific information from you, including your name, credit card billing address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information that we collect to fulfill any orders for Service placed through the Site (including processing your payment information and providing you with invoices and order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Request your opinions and comments about our services;
- Notify you of changes to our services;
- Inform you of promotions and new services we offer;
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising relating to relevant third-party products or services, including promotions.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our visitors and customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Peek to power our online booking platform—you can read more about how Peek uses your Personal Information here: https://www.peek.com/privacy. We use Stripe and Square Inc. to process all credit card transactions—you can learn more about how Stripe uses your Personal Information here: https://stripe.com/en-ca/privacy; and how Square Inc. uses your Personal Information here: https://squareup.com/ca/legal/privacy-no-account. We use Google Analytics to help us understand how our customers use the Site—you can see more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also use EmailOctopus for our email marketing campaigns—you can see more about how EmailOctopus uses your Personal Information here: https://emailoctopus.com/legal/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful requests for information we receive or protect our rights otherwise.
We reserve the right to use your Personal Information to provide you with targeted advertisements or marketing communications that may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by visiting:
FACEBOOK — https://www.facebook.com/settings/?tab=ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when seeing a Do Not Track signal from your browser.
CONDITIONS OF USE OF WEBSITE
If you are a European resident, the GDPR grants you the right to access your personal information and request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that by voluntarily accessing the Site and purchasing our Service, you agree and accept that your information will be transferred outside of Europe, including to Canada (where our website is hosted) and the United States (for most everything else, including the processing of payments, analytics, and so forth).
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions or want to make a complaint, please contact us by e‑mail at email@example.com.